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MIRIDIA FOR RETAIL

One trustworthy view of stock, across every site

Retail loses money at both ends of the same problem. An empty shelf sends a shopper to a competitor, and a back room of stock that will not sell becomes a markdown. Both come from the same cause.

WHAT GOES WRONG

Four places retail loses money

No single view of stock across stores and DCs

A group with eight stores and a distribution centre usually holds nine stock pictures, not one. Each site keeps its own count, often in the POS or a spreadsheet, and reconciles to a central system overnight at best. Goods that have left one site and not reached another belong to neither count. Deloitte found that a third of retail executives plan to invest significantly in accurate real-time inventory visibility. Until the group holds one position, every question that spans two sites needs a phone call.

Branch replenishment runs on phone calls

A branch messages the distribution centre, somebody decides what to send, a driver takes it and the branch counts it in. None of those steps leaves a record that another person can query. Partial approvals are verbal, and a shortfall is never linked to the purchase order that will fix it. ECR Retail Loss traces 60% of European shelf out-of-stocks to store stocking and store forecasting, and 9% to upstream supply. The gap sits in the store, and nobody can measure how long a branch waits.

Reorder points were set once and never revised

A reorder point is demand during lead time plus safety stock, and both inputs change. Most retailers entered the numbers when the system went in and have not revised them since. Seasonality shifts, a competitor opens nearby, a promotion runs, and the trigger level stays the same. ECR Retail Loss reports that promoted and advertised products run up to 75% higher out-of-stock levels than the rest of the range. Stores then hold more to compensate, which turns an availability problem into a markdown problem.

Price and promotion drift across channels and sites

A group that sells through stores, a website and a wholesale channel often keeps three price files. Add regional prices, a trade customer group and a promotional calendar, and a price can be set in more places than anyone can track. When two rules apply, the winner depends on which system processed the order. In a Bain survey of more than 1,700 companies, 85% said their pricing decisions could improve and only 26% used a dedicated pricing tool. The result is margin lost at the till that no report shows.

$1.7tn lost worldwide each year to out-of-stocks and overstocks
65% of retail inventory records did not match the shelf

From Empty Shelves and Dead Stock, with the source of each figure in the report.

HOW IT RUNS

From branch request to shelf

  1. 01

    Branch below reorder point

    Miridia holds a reorder point and safety stock for each product at each location. When stock at a branch falls below that level, Miridia raises an alert, and Miridia Planner can suggest whether to transfer the stock or buy it.

  2. 02

    Transfer requested

    The branch raises a transfer order request to its default distribution centre, with products and quantities. The same order type covers every stock move between sites, so there is no separate internal ordering system to learn.

  3. 03

    Transfer approved

    The distribution centre reviews the request and approves each line in full or in part. On dispatch, the stock leaves the origin and shows as in transit at both sites, and a shortfall can link to a purchase order.

  4. 04

    Stock received

    The branch receives the stock and the transfer order moves to Received or Partially Received. The movement ledger posts the stock at the destination, records the running balance and links the line back to the transfer order.

FROM BRANCH REQUEST TO SHELF
01Branch below reorder point
02Transfer requested
03Transfer approved
04Stock received
Connected by Miridia

THE PLATFORM

What Miridia does about it

  • Per-location stock with on-hand, reserved and in-transit
  • Bins and zones inside each warehouse or distribution centre
  • Transfer orders with request, approval, dispatch and receipt
  • Reorder point and safety stock automation per product per location
  • Price lists scoped by channel, location, delivery zone or customer group
  • Master and sub-business inheritance for franchise and multi-branch groups
  • Supplier performance and lead time captured from purchase order history

HONEST FIT

When Miridia fits, and when something else fits better

Miridia is a good fit when

  • You run several stores and at least one distribution centre, and branch replenishment runs on calls, messages and spreadsheets.
  • You sell through stores, a website and a trade channel, and you need one rule that decides which price applies.
  • You run a franchise or multi-branch group that needs one central catalogue while each branch keeps its own stock and orders.
  • You have outgrown spreadsheets and want a modern ERP alternative without an enterprise licence or a long implementation.

Choose something else when

  • You need one system of record for finance and operations, including the general ledger, payables, receivables and payroll. An ERP
  • Your main need is planograms, space planning, assortment optimisation or store clustering. A merchandising and assortment planning suite
  • You forecast perishables daily at shelf level across thousands of stores, with weather and local event signals. A specialist retail planning suite

FREE INDUSTRY REPORT

The research behind this page

The figures on this page come from our Retail report: 21 pages, 7 figures and 13 cited sources. It includes a 90-day plan, and it names the conditions in which a different product is the better choice.

Retail industry report

Empty Shelves and Dead Stock

What multi-site retail and FMCG distribution lose to stock in the wrong place, and how to close the gap.

$1.7tn lost worldwide each year to out-of-stocks and overstocks
65% of retail inventory records did not match the shelf
  • 21 pages
  • 7 figures
  • 13 cited sources
  • PDF, 547 KB

QUESTIONS

Miridia for Retail: common questions

How do I manage stock transfers between retail stores?

In Miridia, a transfer order covers every stock move between two locations: warehouse to store, store to store, or distribution centre to branch. A branch raises a request, and the fulfilling location approves it and dispatches it. Stock shows as in transit until the branch receives it. Each line records the quantities requested, approved, dispatched and received, and inventory updates at both ends automatically.

Can I set reorder points and safety stock for each store?

Yes. Miridia holds a reorder point, a reorder quantity and a safety stock level for each product at each location, so a high street store and a distribution centre do not share one number. When stock falls below the reorder point, Miridia can raise an alert or generate purchase orders grouped by supplier. Miridia Planner, a separately priced module, recalculates these levels from forecast demand.

Does Miridia work for franchise and multi-branch retail groups?

Yes. A master business defines the product catalogue, suppliers and price lists, and each sub-business inherits that data at query time without copies. Write guards stop a branch from changing inherited data. Each sub-business keeps its own orders, inventory, purchase orders and transfer orders, and the master business has consolidated read access across the group. Replenishment of an independently owned franchisee runs as a sales order.

Which point of sale systems does Miridia connect to?

Miridia connects to Shopify POS, Yoco and Square, and syncs products, orders and customers. Oracle MICROS, Pilot and GAAP connect through consulting services. Miridia is not a till: it does not handle cash management, shift reconciliation or in-store payments. It holds the stock, the transfers, the purchase orders and the price lists behind the point of sale.

MAKE. MOVE. MEASURE.

See it run on your own numbers

Show us how you work today. We map it against the platform, with your own products and numbers.