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The supply chain problem is never generic. A manufacturer loses margin between the bill of materials and the shelf. A retailer loses it between the back room and the shelf. We wrote a report on each one, with the research to back it.

Each report is free. 15 to 21 pages, with every statistic sourced.

MIRIDIA FOR ECOMMERCE

One order book across every channel you sell on

An online retailer rarely has an ordering problem. It has a joining problem. Each marketplace, each carrier and each accounting system works on its own, and the cost turns up where they meet.

What goes wrong

Orders arrive in four places at once

Every channel keeps its own order record and its own copy of stock. Nobody owns the ground between them.

Two channels sell the last unit

Free stock is on-hand minus reserved minus in-transit. When a channel holds a stale copy, it oversells inside the sync gap.

Returns run as a second order book

A return is an authorisation, an inbound shipment, an inspection, a stock decision, a refund and a ledger entry. Most teams run it on email.

Purchase orders are raised by hand

Somebody watches a spreadsheet and remembers a lead time. The reorder point exists in their head, not in a system.

What Miridia does about it

  • Multi-channel order consolidation into one lifecycle
  • Location-based inventory with a full movement ledger
  • Automated purchase orders at reorder points, grouped by supplier
  • Returns handling wired into stock and refunds
  • Carrier rate comparison, waybills and ZPL label printing
  • Channel-scoped price lists with priority resolution

eCommerce industry report

The Cost of a Split Order Book

What multi-channel selling, returns and manual stock work take out of an online retailer, and what to do about it.

19.3% of online sales expected to be returned in 2025
67% of companies do not trust their data enough to use it
  • 20 pages
  • 7 figures
  • 13 cited sources
  • PDF, 561 KB

MIRIDIA FOR RETAIL

One trustworthy view of stock, across every site

Retail loses money at both ends of the same problem. An empty shelf sends a shopper to a competitor, and a back room of stock that will not sell becomes a markdown. Both come from the same cause.

What goes wrong

No single view of stock across stores and DCs

Each site knows its own position. Nobody can answer what the group holds, or where to move it from.

Branch replenishment runs on phone calls

A branch rings the distribution centre and somebody writes it down. There is no request, no approval and no in-transit record.

Reorder points were set once and never revised

Safety stock was calculated for a demand pattern that has since changed. Nothing recalculates it against the current forecast.

Price and promotion drift across channels and sites

The same product carries a different price by channel, by region and by customer group, with no rule that decides which one wins.

What Miridia does about it

  • Per-location stock with on-hand, reserved and in-transit
  • Transfer orders with request, approval, dispatch and receipt
  • Reorder point and safety stock automation per product per location
  • Price lists scoped by channel, location, delivery zone or customer group
  • Master and sub-business inheritance for franchise and multi-branch groups
  • Supplier performance and lead time captured from purchase order history

Retail industry report

Empty Shelves and Dead Stock

What multi-site retail and FMCG distribution lose to stock in the wrong place, and how to close the gap.

$1.7tn lost worldwide each year to out-of-stocks and overstocks
65% of retail inventory records did not match the shelf
  • 21 pages
  • 7 figures
  • 13 cited sources
  • PDF, 528 KB

MIRIDIA FOR MANUFACTURING

Know what a case actually cost to make, on the day it was made

A mid-market manufacturer knows its revenue to the cent. It rarely knows the true cost of a finished good, because that cost is a calculation over moving parts. Most margin problems in FMCG sit in that gap.

What goes wrong

True unit cost is a guess

Component prices move with every supplier quote, and scrap moves with the batch. A cost set last quarter is not this batch.

Forecast error charges you twice

Too little finished goods loses the sale. Too much raw material ties up cash and, in food, expires before it is used.

Requisitions and approvals live in email

A request starts as a message, gets approved by reply, lands in a spreadsheet, and only then becomes a purchase order.

Audit evidence is assembled after the fact

FSSC 22000, HACCP and ISO all want a movement trail. Reconstructing one from paper and spreadsheets takes days.

What Miridia does about it

  • BOM versioning with revisions, effective dates and scrap factors
  • Work orders that consume components and post finished goods with COGS
  • BOM cost roll-up resolved from price history at any date
  • Requisition-to-PO workflows with an authorisation matrix
  • Goods received notes tracking ordered, received and damaged
  • Miridia Planner: consensus forecasting feeding MRP and reorder points

Manufacturing industry report

The Cost You Cannot See

Why FMCG and industrial manufacturers lose margin between the bill of materials and the shelf, and what to do about it.

8.3% average out-of-stock rate across the FMCG industry
9.8% procurement workload growth against 1.0% more staff
  • 20 pages
  • 10 figures
  • 13 cited sources
  • PDF, 679 KB

MIRIDIA FOR LOGISTICS

Quote faster, and get found by the shippers already on the platform

A small operator does not lose work because its trucks are slow. It loses work because the quote arrives second, and because the retailers who need delivering done have no way to find it.

What goes wrong

No inbound work without a sales team

Winning a new shipper means cold outreach. Meanwhile the retailers and manufacturers who need a carrier are already inside a platform.

Rate cards live in a spreadsheet

One person understands the pricing. It cannot be priced by zone, by distance or by customer, and it cannot answer a request automatically.

Paperwork is produced by hand

Waybills, labels, customs declarations and HS codes each get typed again, and each retype is a chance to be wrong at a border.

Every status question is a phone call

A customer with no visibility rings the office. Answering takes a person, and it happens all day.

What Miridia does about it

  • Rate Card API for instant quotations to shippers
  • Delivery leads from retailers already on the Miridia network
  • Rate zones with distance-based pricing and customer discounts
  • Waybill management and ZPL label printing with custom templates
  • HS codes, dangerous goods classification and customs workflows
  • Cold-chain visibility workflows for proof of condition

Logistics industry report

The Operator's Case for Joining a Network

How small and mid-size carriers, couriers and freight forwarders win more work by being quotable and findable.

41% of supply chain cost sits in the last mile
20% of e-commerce packages miss the first delivery attempt
  • 18 pages
  • 6 figures
  • 13 cited sources
  • PDF, 476 KB

MIRIDIA FOR MINING

The right part, at the right site, before the machine stops

When a machine stops in a mine, the failure report names a component. It rarely names the real cause: the replacement was not on the shelf, the requisition took a week to approve, or the one supplier who stocks it is a long road away.

What goes wrong

The part exists, but not where the machine is

The part that would restart the crusher sits in another site's store, invisible, while a duplicate purchase order goes out at emergency freight rates.

Reorder points were set once, by the person who left

Consumables and wear parts follow demand that drifts with the mine plan. The thresholds that guard them never move, so the stores hold the wrong stock.

The requisition travels further than the part

A request raised at a remote site moves by email, waits for a signature, and gets retyped into a spreadsheet while the machine waits.

The storeroom is a black box with a gate

Issues leave in a notebook and receipts skip the system. The reorder logic runs on numbers that do not exist, so duplicate stock and stockouts arrive together.

What Miridia does about it

  • Per-location stock across pits, plants, workshops and stores
  • Transfer orders between sites with two-phase in-transit tracking
  • Reorder points and automated purchase orders per product per location
  • Requisition-to-PO approvals with thresholds and department budgets
  • Intermittent-demand forecasting with Croston for spares and consumables
  • Multi-supplier lead times, MOQs and scorecards built from PO history

Mining industry report

The Part That Stops the Pit

Why unplanned downtime in mining and quarrying is so often a stores and procurement failure, and what to do about it.

$125k the typical cost of one hour of unplanned downtime
30-60% of a mine's operating cost is maintenance
  • 15 pages
  • 5 figures
  • 10 cited sources
  • PDF, 398 KB

MIRIDIA FOR AGRICULTURE

One true stock record from field intake to despatch

A grower's margin is decided twice. Once in the field, by yield and input cost. And once again between the field and the shelf, by everything that spoils, waits, gets retyped or gets bought at the wrong moment.

What goes wrong

Forecast error is paid in product, not in points

Order too much of a perishable and the surplus becomes shrink. Order too little and the empty shelf never records the demand, so the next forecast is lower again.

The cold chain breaks where nobody is watching

The reefer ran warm for four hours, and the loss surfaces days later as a rejected delivery. By then the cause is unprovable and the cost is yours.

Inputs are bought on a spreadsheet, at yesterday's price

Fertiliser, feed and packaging prices move hard, and the buying record is one person's spreadsheet with prices typed in whenever a supplier last quoted.

Farm, packhouse and depot hold three different truths

Product moves through field bins, cold stores and depots, and each step keeps its own number. Nobody can say what the operation holds tonight.

What Miridia does about it

  • Per-location stock across farm, packhouse, cold store and depot
  • Transfer orders with two-phase in-transit tracking between sites
  • Cold-chain visibility workflows with temperature breach alerts
  • Requisition-to-PO buying with supplier lead times and price history
  • Demand forecasting with per-SKU champions beating seasonal-naive benchmarks
  • HS codes, customs workflows, waybills and ZPL labels for export

Agriculture industry report

Fourteen Percent Never Arrives

What post-harvest loss, cold-chain gaps and spreadsheet buying cost growers, packers and agri-distributors, and what to do about it.

14% of food produced is lost between harvest and retail
67.4% of supply chain executives use Excel to run the chain
  • 18 pages
  • 8 figures
  • 11 cited sources
  • PDF, 523 KB

How these reports were written

Every statistic carries a named, published source, and each report ends with a numbered source list. Where we could not verify a figure against the original publication, we left it out and made the point without a number. A chart that explains a mechanism rather than a finding is labelled "Illustrative", so it is never mistaken for research.

Each report also names the conditions in which a different product is the better choice. These are our reports, and we are not neutral. Telling you where we do not fit is the only honest way to tell you where we do.

MAKE. MOVE. MEASURE.

Not sure which one fits?

Tell us how you operate and we will point you at the right report, or show you the platform against your own numbers.