OMNICHANNEL INVENTORY MANAGEMENT
Miridia is the supply chain automation platform for businesses that sell through a storefront, marketplaces and shops at once. Orders from each channel land in one book, stock is reserved at the location that ships, and each channel takes its price from one place.
WHAT GOES WRONG
The storefront, the marketplace seller portal, the till and the accounting package each hold an order list and a stock figure. They rarely agree. The team starts the day with exports to find out which one is right, and each new channel adds another export to the routine.
When each channel reads stock on its own timer, two channels can sell the same unit inside one update window. Each oversell becomes a cancellation, a refund and a support ticket. On a marketplace, it also counts against your cancellation rate.
The same product often needs a different price on the storefront, on the marketplace and in the shop, because the fees and the delivery costs differ. Each change means a login to each channel, and one channel is always missed until a customer finds it.
A marketplace offer, a storefront variant and an accounting item often describe the same product with different SKUs. The sales and the stock split across three records, so the reorder decision is made on a part of the real demand.
From The Cost of a Split Order Book, with the source of each figure in the report.
YOUR CHANNELS
Keep your storefront, your marketplace accounts and your tills. Miridia connects to them and to your accounting package, and it becomes the record that sits between them.
Is your channel not on the list? The team connects it with a workflow or a custom connector. When the connector can help other customers, we build it at no additional cost.
HOW IT RUNS
An order from the storefront, a marketplace or a till arrives in the Miridia order book with its lines, discounts, tax and the price that the customer paid. It records its source channel and the location that serves it. Shopify orders arrive within seconds.
Miridia reserves the stock at that location as the order lands. On-hand, reserved and in-transit stay separate figures, and each change writes a movement to the ledger with a link to the order.
Each channel gets the free quantity of the location that serves it: on hand, less reserved, less a buffer that you set. A price change in Miridia goes to each connected store at the same time.
Each shipment line links to its order line, so a split order stays easy to follow. The order goes to your accounting package as an invoice. With the Cargopilot licence, you compare carrier quotations on the shipment.
FROM ORDER TO INVOICETHE PLATFORM
Orders from each channel share one lifecycle and one set of statuses. Miridia owns the fulfilment states, so an update from a channel never undoes a step that your warehouse already took. Each imported order carries a note of where and when it came in.
Each location holds on-hand, reserved and in-transit stock. Every change writes a movement to an append-only ledger with its running balance and its source document, so you can trace a wrong count to the order or the receipt that caused it.
Price lists can apply to a sales channel, a location, a delivery zone or a customer group, and a priority decides which list wins. A price change in Miridia goes to each connected store. A price that someone changes in the channel is recorded beside the Miridia price, and it does not overwrite it.
A product from a channel is matched to the Miridia product by its SKU. When a marketplace offer and a storefront product use different SKUs, merge them: the orders, the stock, the purchase lines and the supplier links move to one master product.
Reorder points for each product and location see the sales of every channel at once. Low stock raises a notification and starts a workflow. Miridia Planner, an add-on, forecasts each SKU from the combined history of all channels.
AI Autopilot agents, an add-on, check your orders and stock on a schedule. If an integration starts to write orders with malformed delivery addresses overnight, a finding that names the affected orders is in the inbox by morning.
HONEST FIT
QUESTIONS
Shopify, with Shopify POS, and Takealot connect directly. WooCommerce, Wix, BigCommerce, Squarespace, Amazon, Makro Online, Yoco, Square, GAAP and Oracle MICROS connect through the team, with a workflow or a custom connector. Where a connector could benefit other customers, Miridia builds it at no additional cost.
Miridia reserves the stock at the serving location the moment an order lands, so the free quantity falls before the next order is taken. Each channel gets that free quantity, less a buffer that you set to cover the time between updates.
Yes. A price list can apply to one sales channel, and a priority decides which list wins where several apply. A price change in Miridia goes to each connected store. A price that someone changes in the channel is recorded with its history, and it never overwrites the Miridia price.
Miridia matches a channel product to its own product by SKU. Where the SKUs differ, select the products and merge them into one master. The orders, the stock at each location, the purchase lines and the supplier links move to the master, and Miridia names any conflict before it changes a record.
No. Miridia sits beside your accounting package. Each channel order goes to it as an invoice, and orders dated before the day of the connection are not booked again. Your accountant keeps the general ledger where it is.
Miridia runs an initial import: first the products, then the customers, then the open orders. A notification gives the count of each when the import ends. For Takealot, you connect with an API key from the Seller Portal, and Miridia reads the open orders of the last 180 days.
MAKE. MOVE. MEASURE.
Show us where you sell today. We connect your channels in a demo account and show you the orders and the stock in one place.